E-911 Communications Center -

Where Help Begins

Polk County E911 operates 24 hours a day, 7 days a week.  This center consists of four 12 hour shifts that operate 7am-7pm or 7pm-7am.  Fully staffed, the E911 Center consists of a Shift Supervisor and 3 Communication Officers per shift, a 911 Director and a 911 Assistant Director.  The E911 Division handles communications for all law enforcement agencies within the county, city and county fire departments, and emergency medical services.  They are:   
 

•    Aragon Police Department
•    Cedartown Police Department
•    Cedartown Fire Department
•    Rockmart Police Department
•    Rockmart Fire Department
•    Polk County Sheriff's Office
•    Polk County Police Department
•    Polk County Fire Department
•    Advent Health Emergency Medical Services

The Center also handles forestry calls, EMA calls, animal control calls, and other miscellaneous type calls.

  Qualifications for position in the E911 Division:
 

•    High School Diploma or GED
•    18 years of age
•    Valid Driver's License
•    Criminal History
•    Driver's History
•    Background Investigation
•    Pre-employment Drug Screening
•    Physician's Exam For POST

 Certifications required for Communications Officers:

 

•    Basic Communications Officer Certification through POST
•    CPR
•    Emergency Medical Dispatch
•    Georgia Criminal Information Center
•    National Incident Management System
•    And Continuing Education as required/needed

Every effort will be made by the Polk County E911 Center to prevent harm and loss of life, protection and or loss of property and assist any citizen in their time of crisis.